Cancellation Charges:

• 25% if cancelled four days in advance.
• 50% if cancelled two or three days in advance.
• 50% if few of the total booked rooms are cancelled.
• 100% if cancelled one day prior to booking or on the same day.
• No refund will be eligible in case of no show where the customer arrives late or does not turn up for the event.

Note:

• Refunds only through cheque for bookings made by cash/cheque/bank transfer.
• Online refunds for bookings made through the website usually take 7-10 working days.
• Credit/debit card online refunds will only be made against credit/debit card bookings and usually take 15 working days.
• The original receipt must be presented for processing the refund.
• Credit/debit card cancellations will be charged extra.

Refund Policy:

If client paid twice for one transaction, the one transaction amount will be refunded via same source within 07 to 10 working days

• Total advance paid will be retained if cancelled anytime between 3 months and 31 days prior to the date.
• 100% of the advance will be retained if cancelled 1 month prior to the date.